Shovel Squad Support Phone Support: (604) 330-2168 Hours: 9:00 AM to 6:00 PM (Pacific) Email Support: Email support is available 24/7. A Customer Care Specialist will respond within 24 hours. Have a question? Our FAQ may have the answer. Frequently Asked Questions Submit a Ticket Name(Required) First Last Email(Required) PhoneCategory(Required)Existing orderNew OrderMy Account / Premium MembershipGeneralOrder Number(Required)Description of Issue(Required)